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MFlex - Your new flexible friend from Monarch

21st March 2012 Print

Scheduled leisure airline Monarch has this week launched a new product, MFlex, which provides improved flexibility for customers when booking flights on Monarch's scheduled network of flights.

Charged at only £2.50 per person, per flight, the new MFlex product must be added at the time of booking.  Once added, the customer is free to make one change to their booking up to 15 days prior to departure, which includes a date change or a route change, without incurring an administration fee*. What's more, if a customer selects MFlex when booking, but makes no subsequent changes to their booking, Monarch will refund them the value of MFLex in the form of a credit voucher, which can be used as part payment towards a future scheduled flight with Monarch.

Commenting on the launch of this new flexible product, Managing Director of Monarch Airlines, Kevin George said, "Monarch is an airline focused on leisure travel and our customers demand high levels of service and flexibility when travelling with us.  MFlex is a unique product in the industry, which is available to all customers, and dispels the view that flexible fares are only available with high fare or business class seats.

"Monarch is committed to providing upfront, transparent and simple pricing for its customers and the introduction of MFlex, which follows the decision by the airline last year to abolish of debit card fees, reflects this commitment and provides an enhanced level of service and flexibility."

MFlex is available for bookings on scheduled Monarch flights made via monarch.co.uk.