Chelsea recognised for mortgage excellence
Chelsea Building Society has been recognised at the Moneywise Mortgage Awards winning Best Lender for Fixed Rates.
Being described as offering, "consistency coupled with good service", Product Manager Jemma Smith from Chelsea Building Society was delighted to pick up the accolade.
"Over the last 12 months Chelsea Building Society has consistently been expanding its portfolio. This is not just in terms of our best buy rates, but also through innovative products such as our 5, 6, 7 year term mortgage, the introduction of free legal fees, the introduction of an offset option and a variety of fee options increasing customer choice and ensuring that Chelsea has something to suit all customer needs."
Everything we do has our customers in mind, but it is also welcome to get this kind of recognition from our colleagues and peers and we really appreciate receiving this award."
Set against other lenders, the category was based not only on the rate of mortgage products, but also on fees, penalties, lending flexibility, service standards and the treatment of existing and new customers, the relationship between bank base rate and providers' standard variable rate, and finally the value of any offers, such as incentives.
For more information on the full Chelsea mortgage range, visit thechelsea.co.uk.