Nationwide tops the Which? test of online banking security

The new investigation, revealed in the September issue of Which? magazine, focuses on a number of online security areas.  This includes login and logout security, the level of protection when changing address or setting up a new payee and whether free Rapport virus protection software is provided.

Pete Corrie, Nationwide's head of financial crime, said: "Coming top of the Which? test of online banking security is a testament to the work Nationwide does to protect customers who use our Internet Bank.  We take the security of our members' money and personal information very seriously and have developed a very secure online bank.

"We continually strive to be one step ahead of fraudsters and earlier this year we introduced the option of using a card reader at sign-in to our Internet Bank.  The card reader is generally recognised as providing the highest level of security currently available and helps provide additional security to our customers who bank online.

"In addition, Nationwide customers who bank online automatically benefit from our Internet Banking Promise.  This means that if a customer ever innocently suffers any fraud while using our Internet Banking service, we will refund any money taken from their account."