Broadband

With almost a third (28 per cent) of broadband users having changed provider due to poor service, moneysupermarket.com launches its first Customer Review Index.

Steve Weller, Head of Communications Services at independent price comparison and switching service uSwitch.com, comments on the net loss of £122.1 million and 64,300 customers:

Commenting on the launch of Tiscali TV Service, Jason Lloyd, head of broadband, moneysupermarket.com said: "I think Tiscali is trying to fly under the radar a little with this launch, mainly because it wants to avoid the current battle between the bigger triple play players, namely Sky and Virgin Media.

Downloading TV content via the internet is set to become this year’s broadband phenomenon, according to leading price comparison and switching site, uSwitch.com.

Commenting on the new MAC code regulation, Jason Lloyd, head of broadband, moneysupermarket.com said: “As of Wednesday February 14 2007 the MAC (Migration Authorisation Code) Code of Conduct is mandatory for all providers. This means that all providers must adhere to the code’s main principles:

Chris Frost, Communications Expert at independent price comparison and switching service uSwitch.com, comments on today’s launch of Virgin Media: “Sky has been the undisputed leader in the digital television market since 1998. Today’s high profile launch heralds a new era in customer choice and value.

Commenting on the launch of Virgin Media, Jason Lloyd, head of broadband, moneysupermarket.com said:

A report by SimplySwitch.com, the price comparison and switching service, has revealed the astonishing rate at which broadband is becoming both faster and cheaper.

From 14 February 2007, Ofcom will require broadband providers to supply consumers with a Migration Authorisation Code (MAC) upon request and free of charge.

Far removed from the computer illiterate and technophobe stereotype, Britain’s mums and dads are becoming more Internet-savvy than their children according to a report out today from Birmingham Midshires.

Britain’s pensioners have become a generation of silvers surfers, according to a report by insurer AXA. The research reveals what it’s really like to be a pensioner in 11 countries across the globe, exploring everything from money worries to how they spend their days.

Sky now ranks 7th amongst ISPs but could acquisition get them into the Big Five?

We are a nation of download addicts, with over half the population (55 per cent) spending an average 172 hours (or more than seven solid days) of leisure time per year downloading from the internet. This compares to 78 hours playing or watching football for men or 194 hours a year spent shopping for women.

With dial-up in terminal decline and broadband now present in 13 million homes, the nation’s love affair with the internet is flourishing.

Steve Weller, Head of Communications Services at independent price comparison and switching service uSwitch.com comments: “Sky’s launch of See, Speak, Surf today is another demonstration of its intention to become a major telecoms provider this year. If its competitors weren’t already afraid of Sky’s capabilities in the communications arena, they should be now.