Mobile Phones

Commenting on the launch of the iPhone, Rob Barnes, head of mobiles and broadband at moneysupermarket.com said: “In terms of timing, the launch of the iPhone is perfect for the pre-Christmas market. However, while UK customers will not have to pay as much as their US counterparts for the phone, the price point is still quite high.

Commenting on the launch of a European Commission enquiry into the high fees Britain’s mobile companies charge users for surfing the internet, texting and downloading data, Rob Barnes, head of mobiles at moneysupermarket.com, said:

Commenting on the launch of its pay as you go comparison tool on Tuesday 16 October, Rob Barnes, head of mobiles at moneysupermarket.com said: "Pay as you go phones account for 50 per cent of all new and existing mobile connections in the UK. With this in mind we have added a dedicated pay as you go area to our website.

Cashback has become one of the most common marketing ploys adopted by retailers to lure customers into a mobile phone contract. However, complex terms and conditions set out in these deals can make claiming your money back a battle.

Commenting on mobile phone operators switching customers to the new EU capped roaming tariff on Sunday 30 September, Rob Barnes, head of mobiles at moneysupermarket.com said: “On Sunday, any operators that have not done so already, will be obliged to switch their customers to the new roaming charges that were introduced at the end of June.

Commenting on the iPhone release, Rob Barnes, head of mobiles at moneysupermarket.com said: “I am glad to see UK consumers will not have to pay over the odds for the iPhone when compared to the US; the price point is perfect for the pre-Christmas market.

The one million customers who switch their mobile phone network each month can now benefit from a free gift worth up to £400 as well as a range of other perks available throughout the year, according to independent price comparison and switching service uSwitch.com.

Telecoms suppliers are coming up with innovative ways to entice new customers: first there was ‘free’ broadband; then ‘free laptops with broadband’.

It’s official – the Mobile is King. Industry regulator Ofcom has confirmed that more UK households rely solely on their mobile phone than they do on their landline and, for the first time, the time spent on a mobile phone call (82 billion minutes) accounts for over one third of the time spent on all calls (234 billion minutes).

A lucky few will finally be able to benefit from the new Eurotariff, making calls abroad from a mobile phone cheaper. MEPs first backed plans to cap roaming charges back in May and operators have since faced stringent regulations requiring them to offer cheaper tariffs to their customers.

Commenting on 3’s introduction of the new EU capped roaming tariff, Rob Barnes head of mobiles at moneysupermarket.com said: “It is no surprise 3 is the only network to offer roaming charges significantly below the cap set by the EU.

Commenting on mobile providers charging people for calls to local and national rate number such as 0870 and 0845, Rob Barnes, head of mobiles at moneysupermarket.com, said: “02 is the last of the “big six” mobile providers to charge customers for calls to these numbers.

UK students are being conned out of £20 million every month by unsuitable mobile phone packages, according to new research.

With just three weeks to go until the new reduced mobile roaming rates, ‘Eurotariffs’, come into play, uSwitch.com warns holidaymakers to contact their mobile networks before they travel or they may continue to pay through the nose for using their mobiles abroad.

Ofcom has welcomed a new industry code of practice for mobile phone providers that aims to stamp out misleading sales and marketing practices in the mobile market.