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Banking News

Millions back in consumers’ pockets following banks’ error

Citizens Advice says the £149 million going back to consumers sends a strong message to firms to stick to the rules.

New Nationwide website designed around the needs of its customers

Nationwide Building Society has unveiled its new website, which is designed to be fully responsive and automatically re-size to the device it is being viewed on, including computers, tablets and smartphones. Watch the video to see the new site in action.

Historical context of bank rate at 0.5% for 5 years

Ray Boulger, of independent mortgage adviser John Charcol, comments on today’s statement from the MPC and the mortgage market.

Why it’s important to get a credit report check-up

It is vital that credit reports provide an accurate and up-to-date picture of people’s credit histories, which is why it is sensible for all of us to review our credit reports on a regular basis.

Paragon launches bank

Paragon Bank, part of Paragon Mortgages’ parent company Paragon Group, has been granted a banking licence by the Prudential Regulation Authority.

TSB isn’t like other big banks

As the new TSB Bank launches onto the television screens of Britain for the first time, people across the country will learn how TSB isn’t like the other big banks.

Are supermarkets a threat to banks?

Many supermarkets are now routinely offering a range of banking and insurance products and they’re clearly here to stay as part of the financial landscape.

Britons willing to complain, but not all the way to the bank

Britons have become Europe’s consumer champions and will stand up to bad service, according to research conducted by Nationwide Building Society.

Five million people admit to walking away from a cash machine without their money

The Christmas and New Year break is a season of nights out for many of us. However, there may be a few who reached the bar only to realise the money they’d drawn out to buy a round for their friends was missing from their wallet – and not because they’d lost it, but because they forgot to take it from the cash point when they withdrew it.

The time for growth is now

The time for consolidation is over; ditch the budget cuts, retain your staff and seek out growth opportunities wherever they may present themselves.

100% increase in customers switching to Metro Bank

New figures from Metro Bank reveal a 100% rise in customers fully switching their accounts under the new seven day switching process from the previous quarterly average.

Nationwide deploys NCR software to improve ATM access for visually impaired

Nationwide Building Society and NCR Corporation have announced that Nationwide is deploying NCR's Voice Guidance text-to-voice capabilities to improve access at ATMs for visually impaired customers.

HSBC rolls-out talking ATMs

HSBC has announced that it will roll-out talking ATMs in the UK to aid blind and partially sighted customers.

Trust me with your data, I’m a banker

Brits trust their banks and partners more than their parents, colleagues and charities, according to new research.

Barclays new customer commitment following Your Bank launch

Following the launch of Barclays Your Bank initiative earlier this month, Barclays has already received over 370,000 customer interactions generating more than 2,600 ideas on how the bank can make everyday banking easier for customers.