A new era dawns for all Austrian Business Class passengers on flights to the Middle East and Central Asia on 15 July: this is when the Austrian Premium Service, which combines Austrian hospitality with Oriental flair, is to be used for the very first time on flights to Damascus and Astana, capital of Kazakhstan.
Due to the high kerosene purchase price, the Austrian Airlines Group is increasing its fuel surcharge for short- and medium-haul flights from the current level of EUR 21 to EUR 24. Fuel surcharges on long-haul routes are also increased, from EUR 82 to EUR 92.
In a concerted effort to meet the requirements of the IATA (International Air Transport Association), Austrian Airlines will only offer etix electronic tickets for all its 130 destinations from now onwards. The company changed over to the new system on 1 June 2008, within the agreed deadline.
Austrian is expanding its presence in the high-growth regions of the Levant and Middle East. The uniquely strong geographical position of Vienna at the heart of Europe means Austrian can serve even distant destinations up to six hours’ flight away with medium-haul aircraft. The new Premium Service will significantly improve the competitiveness of the company in the Middle East and Eastern Europe.
Due to the new record high in the kerosene purchase price, the Austrian Airlines Group is increasing its fuel surcharge for short- and medium-haul flights from the current level of EUR 17 to EUR 21. Fuel surcharges on long-haul routes also have to be increased, from EUR 77 to EUR 82.
In its 22nd annual survey Capital magazine asked its readers to assess their airline experiences. The survey was based on evaluations of 17,000 flights taken by more than 1,000 German frequent flyers. Precise results can be viewed at Capital.de. Austrian has again been voted in first place with best results in the categories of service and catering.
Austrian, together with Lufthansa and Swiss, has been voted into first place in its traditional European scheduled segment in the readers’ survey of specialist business magazine Capital.
Austrian continues to see the benefits of Focus East network strategy as passenger traffic expands. Commenting on the latest traffic results, Austrian Chief Executive Officer Alfred Ötsch said the following “This strong traffic result is based first and foremost on continuing strong growth in the short and medium-haul segment, above all in the Focus East regions.”
Austrian Airlines is to open its first Customer Service Center in L’viv at the end of April, ensuring the company continues to offer the highest possible levels of customer care and support in Ukrainian and Russian markets. The move sees the company placing further strong emphasis on expansion of its successful Focus East strategy.
To celebrate the occasion of the 50th anniversary of the firtst Austrian Airlines scheduled flight, the company has launched services using one of its aircraft in a design dating back to the 1950s. The Austrian Airbus A320 bearing the identification OE-LBP now appears in the same design as the first aircraft ever flown by Austrian Airlines, the Vickers Viscount, from 1958.
At a ceremony held in Istanbul on April 1st, Turkish Airlines was welcomed as the 20th Star Alliance member airline. With the new membership Turkish Airlines and Austrian Airlines are now also launching a new partnership.
On 31 March 2008, 8,000 members of staff will proudly come together to celebrate the company's 50th anniversary. Almost 90 years ago, on 1 April 1918, the world’s first regular international airmail carrier opened for business, plying the route from Vienna to Kiev via Krakow and Lvov.
Continuing the successful Focus East network strategy Austrian introduces 3 new destinations in Central & Eastern Europe and 2 in the Middle East. The introduction of Sochi (1 April – host city of 2014 Winter Olympics) and Nizhny Novgorod (2 April) brings to 7 the destinations in Russia and makes Austrian the world’s second largest airline when judged by traffic to Russia. From 21 April Baia Mare will become the 6th city in Austrian’s Romanian network.
From August 2008 Austrian will introduce services to Riyadh and Jeddah, both services will feature the new Austrian Premium Service concept including sleeper seats in Business Class.
Since the continuing rise in the price of crude oil resulted in new record prices for kerosene, Austrian Airlines will increase the fuel surcharge for short and medium haul flights from currently 14 EUR to 17 EUR. The adjustment applies for all scheduled flights of the Austrian Airlines Group purchased and issued as of March 17th, 2008.
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