Deputy Poker Manager
Gibraltar, Gibraltar

Job Information
Salary: - pa
Position Type: Contract
Ref: Deputy Poker Manager

Job Description
Our client is searching for a Deputy Poker Manager to assist the Poker Manager with the day-to-day operational management of the company Poker and its white label partner sites and to help analyse and develop the operation in order to drive growth and profitability.

Main duties and responsibilities:

• Collate and analyse key daily/weekly/monthly data on the performance and profitability of the Poker product and report findings.
• Liaise with IT and software supplier on a day-to-day basis to ensure that the Poker product is operating to its maximum potential and ensure any changes, updates or improvements are implemented efficiently.
• Help to plan tournament schedules.
• Help generate new product ideas and recommend enhancements to existing products.
• Help monitor the authorisation of withdrawals and review processes in order to maximise efficiency of payments whilst minimising risk to the company.
• Assist managing the Support Team to ensure optimum customer service levels, providing the first point of escalation for any Poker related queries.
• Help implement and manage customer acquisition and retention programmes and analyse player activity.
• Help to generate and implement promotions and campaigns.
• Liase with Poker Network on issues relating to poker collusion and take appropriate action in order to minimise risk.
• Work with white label partners in order to drive the growth and profitability of their poker offering.
• Assist with the management of external poker events sponsored by or arranged by the company.

Requirements:
• Excellent knowledge of both the online and offline poker markets.
• Experience of working in an online poker operation.
• Experience of marketing initiatives, player recruitment programmes, player retention programmes.
• Determination to succeed, drive and ambition, commitment.
• Ability to cope with pressure and deliver to deadlines and targets.
• Flexible attitude to working hours – weekends and evenings included.

Salary circa £25k.

How to apply for this job:
Email your CV to: admin@recruitspain.com

Contact Name: Consultant
Company/Organization: RecruitSpain
Telephone:
Ad Ref: 164569