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IT Support Engineer / Helpdesk
Gibraltar, Gibraltar
Job Information
Salary: - pa
Position Type: Permanent
Ref: IT Support Engineer / Helpdesk
Job Description
Our client is searching for an IT Support Engineer to be responsible for covering technical shift duties and procedures, and give technical help desk services to all departments. You will be responsible for covering technical shift duties 24/7 and give answers and solutions to any problems which may occur during the shift, also to assist and give technical help desk to other departments. This is a primarily Hands-on position
The responsibilities are for 1st and 2nd Line Support of approximately 300 Users both remote and desk side, Users based in Gibraltar and Antigua; Basic Windows 2000 / 2003 Server Administration; Supporting Microsoft Office Suite and providing ad-hoc training when required; Supporting Internal CRM applications; Supporting on Internal bespoke Software systems; Basic troubleshooting for Exchange 2003; Account and profile creation for new users; Data management and monitoring on servers; Hardware and software upgrades; PC configuration/installation and troubleshoot
Technical Skills Required
Windows XP, 2000 Professional
Familiarity with Windows 2000/2003 Server technology (ideally large user environment 200+)
Microsoft Office XP/2000
Microsoft Outlook XP/2000
Familiarity with Exchange 2003 Server
Active Directory Services
TCP/IP and general basic WAN/LAN troubleshooting capabilities
Hours of work: 40 hours weekly including nights and weekends – based on 24-7 shift system
Salary is £21k moving to £24k after probationary period
How to apply for this job:
Email your CV to: admin@recruitspain.com
Contact Name: Consultant
Company/Organization: RecruitSpain
Telephone: +0034 952 667 986
Ad Ref: 175231
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