Games Manager & Deputy Games Manager
Gibraltar, Gibraltar

Job Information
Salary: - pa
Position Type: Permanent
Ref: Games Manager & Deputy Games Manager

Job Description
Our client is searching for a Games Manager and a Deputy to take overall responsibility for the company’s expanding games portfolio. In addition to an existing ‘soft’ games operation, the company is in the process of implementing a Skill Games platform. These roles will manage the existing operation plus the implementation of the Skill Games.

Job Responsibilities:

• Collate and analyse key daily/weekly/monthly data on the performance and profitability of the Games products. Report findings to management and board of directors.
• Liaise with IT and software suppliers on a day-to-day basis to ensure that the Games products are operating to their maximum potential and that updates or improvements are implemented efficiently.
• Generate new product ideas and recommend enhancements to existing products.
• Manage Support Team to ensure optimum customer service levels, providing the first point of escalation for any Games related queries.
• Implement and manage customer acquisition and retention programmes and analyse player activity.
• Liaise with Marketing department to generate and implement promotions and campaigns.
• Work with white label partners in order to drive the growth and profitability of their Games offering.
• Monitor the performance and availability of Games products and report all findings accordingly.
• Manage the content of Games products to ensure maximum performance and profitability.
• Implement and manage customer acquisition and loyalty programme.
• Conduct competitor analysis and retain up-to-date, detailed knowledge of the market place.

Requirements:

• Excellent knowledge of the online Games market.
• Experience of managing an online operation and liaising with top level management/directors.
• Experience of planning and developing marketing initiatives, player recruitment programmes, player retention programmes.
• Determination to succeed, drive and ambition, commitment.
• Ability to cope with pressure and deliver to deadlines and targets.

Salary is dependant on experience

How to apply for this job:
Email your CV to: admin@recruitspain.com

Contact Name: Consultant
Company/Organization: RecruitSpain
Telephone: 0034952667986
Ad Ref: 185019