Ofcom proposal to aid broadband switching is good news for customers
17 August 2006

Following today’s proposal from Ofcom that all broadband suppliers should have to provide a MAC code to customers who wish to switch their broadband service, Chris Williams, broadband product manager at comparison and switching service uSwitch.com comments:

“From the consumer’s point of view, Ofcom’s proposal to make the current voluntary practice of providing a MAC code compulsory for all broadband providers is great news. We hope that their recommendation is implemented as soon as possible to enable customers to take full advantage of the current broadband price war.

“Many of the concerns that people have about switching their broadband service stem from the fear that they will lose their service altogether during the switching process. Ofcom’s proposals remove the likelihood of this happening.”


 


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