Lufthansa opens first Welcome Lounge

Lufthansa is adding another highlight to its range of services for premium customers with the opening of the Welcome Lounge at Frankfurt Airport – the first lounge of its kind in Lufthansa’s worldwide network. The lounge concept is geared to the needs of passengers arriving on long-haul Lufthansa flights and can be used exclusively by First and Business Class passengers as well as by status customers.

The lounge has a total floor area of 1,200 square metres on two levels providing all the amenities guests need in order to freshen up after an intercontinental flight and prepare for the day ahead.

Located on the upper level is a spacious comfort area with lounging armchairs and a quiet zone for relaxing plus a bistro area where guests can fortify themselves with various snacks or help themselves to the breakfast buffet with hold and cold dishes. Wireless Internet access is available throughout the lounge, while in the dedicated work area workstations and free Internet terminals are provided. At reception there is a large cloakroom where guests can leave their baggage during their stay.

During the planning phase, great emphasis was placed on the modern shower area on the lower level. It encompasses 28 high-end showers in an elegant design that invite guests to relax and refresh themselves after their flight. A concierge is on hand to allocate the shower facilities and also coordinate customer wishes such as the ironing service for HON Circle members, First Class guests and Senators.

“The Welcome Lounge provides ideal conditions for our premium passengers to start the day feeling relaxed, regenerated and refreshed after a long night flight. In designing the facilities, we paid close heed to the wishes of our frequent flyers and top customers,” explained Dr. Karl-Rudolf Rupprecht, Lufthansa’s Senior Vice President Hub Management Frankfurt.

The Welcome Lounge is located directly behind the Baggage Reclaim hall in the Arrivals Area B and is open daily for seven hours, from 5.30 am –12.00 pm. Following the opening of the Welcome Lounge, Lufthansa’s premium customers will have a choice of 14 lounges at Frankfurt Airport.

Lufthansa’s worldwide lounge service

Lufthansa currently operates about 65 lounges worldwide with a total floor space of over 28,000 square metres. Depending on their booking class and status, Lufthansa passengers have access to four different lounges – First Class, Senator and Business and the new Welcome Lounge at Frankfurt – all of which provide a pleasant atmosphere in which to wait for a flight, relax or work.

Along with the more than 660 lounges operated by Lufthansa’s Star Alliance and cooperation partners to which Lufthansa passengers also have access, Lufthansa thus offers its premium customers one of the largest lounge networks in the world. Until 2013, Lufthansa will be investing about 150 million euros in constructing new lounges and refurbishing existing ones in order to further expand and enhance its airport lounge facilities for customers.