Avis recognised internationally for outstanding service
Leading car rental company, Avis Europe, is celebrating its success after being internationally recognised in a series of prestigious awards including ‘Europe’s Leading Business Car Rental Company’ at the World Travel Awards and ‘Car Hire Company of the Year’ at the British Travel Awards.
The company, which has car rental outlets across Europe, Africa, Asia and the Middle East, was awarded the top accolades ahead of its rivals thanks to its outstanding global service; which includes a complimentary, priority service - Avis Preferred, which promises to deliver customers their keys in under three minutes.
Avis won no less than ten awards in total:
British Travel Awards, Best Business Car Hire Company
British Travel Awards, Car Hire Company of the Year
World Travel Awards, Europe’s Leading Business Car Rental Company
World Travel Awards, World’s Leading Business Car Rental Company
World Travel Awards, Asia’s Leading Car Rental Company
World Travel Awards, Africa’s Leading Car Rental Company
World Travel Awards, Indian Ocean’s Leading Car Rental Company
World Travel Awards, Middle East’s Leading Business Car Rental Company
TTG, Car Hire Company of the Year
Viseo Conseil, Car Rental - Best Customer Service of the Year 2010
Wolfgang Neumann, Group Commercial Director for Avis Europe, comments: “We are thrilled that Avis has been recognised by the most prestigious awards across the board. They are a reflection of the premium car rental service that we strive to offer all of our customers and we are very proud of the success that the company has achieved both here in Europe and internationally.”
As a benchmark for industry excellence, the World Travel Awards for example prides itself on identifying companies that consistently excel beyond expectation to offer a world-class service, making them the most coveted and sought after awards in the industry. Meanwhile, the British Travel Awards are widely referred to as the ‘Oscars’ of the travel industry making Avis’ success in scooping not one but two awards even more significant.
Wolfgang continues: “Here at Avis, we are in touch with our customers, allowing us to understand how travel can easily become stressful and difficult. That is why we are always trying harder to improve the speed, quality and efficiency of our service to help improve our customers’ travel experience. Avis Preferred is just one of the many services available to all frequent Avis customers and demonstrates our continued commitment to providing first-class service worldwide.”
This year’s award wins are the latest in a long list of titles that the company has won including ‘World’s Leading Car Rental Company’ and ‘Best Car Rental Programme’.
Avis services are designed in response to customers demand for speed and transparency and include a Rapid Return service, that enables you to return your car in just 60 seconds, and a Fuel Up Front option, enabling you to pre-pay for a full tank of fuel so you can plan your day without allocating extra time at the end for fuel top-ups.
Meanwhile, Avis Preferred is a complimentary service that enables customers to benefit from fast, priority service, pre-prepared paperwork, and in some cases your own rental counter to bypass the queues entirely. You will also be able to edit your details online anytime you wish to ensure your account is always up to date.
For more information about Avis’ awards and services visit avis.co.uk.