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Capital gains its first Mercedes-Benz vans

21st June 2010 Print
Mercedes-Benz Vito

Refrigeration specialist Capital Cooling is looking forward to a significant improvement in reliability after making its first investments in Mercedes-Benz vans.

The company, whose UK headquarters are on the East Mains Industrial Estate at Broxburn, near Edinburgh, has bought eight 2.7-tonne Vito 111CDIs and a single 3.5-tonne Sprinter 313CDI from its close neighbour, Mercedes-Benz dealer Western Commercial.

Capital Cooling manufactures its own range of commercial refrigeration cabinets and provides reactive and planned service of commercial refrigeration & air conditioning equipment to customers within the retail, hospitality and leisure industries.

The Long-bodied Vitos have joined its fleet of 65 mobile service units and are racked out to carry a comprehensive stock of tools and spare parts. The Sprinter, meanwhile, will be used by the company’s installations team.

Between them, Capital Cooling’s 85 field service and maintenance engineers handle some 50,000 breakdown calls nationwide each year.

Managing Director Alister McLean explained: “Given the perishable nature of the contents of a fridge or freezer, our emergency call out service operates 24 hours a day, seven days per week, and we commit ourselves to four-hour response times.

“So reliability in our field engineers’ vehicles is a ‘must’, and this was the key driver behind our decision to buy these Vitos. We monitor vehicle utilisation and downtime constantly, and given the outstanding reputation that Mercedes-Benz enjoys for reliability I confidently expect them to out-perform our other vans in this regard.”

Capaital Cooling’s field engineers each cover anything up to 30,000 miles per year and all of the Vitos have been specified with optional air-conditioning.

Mr McLean added: “Unsurprisingly, our vans have been well received by the engineers to whom they have been assigned – the feedback in terms of general comfort and mpg returns is all very positive and a couple to whom I’ve spoken directly have told me they’re proud to be Mercedes-Benz drivers.

“I am also a strong believer in the importance of first impressions, which is why we ensure that our vehicles are always clean and any accident damage is repaired immediately. Mercedes-Benz is a premium marque and the three-pointed star a widely-recognised sign of quality – its brand values can only reflect well on our own business.”

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Mercedes-Benz Vito