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British Airways launches remote check-in service

21st November 2008 Print
British Airways has launched a remote check-in service, allowing travellers 'on the go' to check-in for flights wherever they may be, via their mobile handsets. The service is quick, free and available in 11 languages - without any need to download accompanying software.

Logging on to ba.com/mobile using any mobile device with wireless connectivity (such as BlackBerry's and mobile phones), customers can access the BA timetable in real time, as well as select seats and check-in individuals, groups and families for departure or return flights.

Chris Carmichael, British Airways innovation and planning manager said: "We are proud to be the first UK airline to offer a remote check-in service in 11 languages. We recognise that our customers have busy lifestyles, and by offering greater accessibility we hope to enhance their overall travel experience."

This latest initiative follows the success of the recent iPhone Apple application from BA, allowing iPhone users the opportunity to check-in via handsets. Proving to be a popular product, there were more than 16,000 UK downloads in its first month of launch alone.