4 star rating for Barratt Exeter

Home builder Barratt Exeter has scored top marks in this year’s Home Builders Federation customer satisfaction survey, which confirms the vast majority of buyers are satisfied with the quality of their new home and would recommend their builder to a friend.

The company is rated as a four star builder in the annual HBF survey, in which more than 20,000 new home buyers nationwide took part.

Asked if they were satisfied with the quality of their new home, and whether they would recommend their builder to a friend, or more than 80 per cent of Barratt Exeter buyers answered yes.

Barratt Exeter sales director Caroline Hill, said: “We’re delighted to achieve this rating which reflects the high quality of our new homes and the service we provide.

“The results are a testament to the hard work and dedication of all our staff.”

The poll covered the 12 months up to September 2008, and buyers were sent a questionnaire around eight weeks after moving in.

HBF Executive Chairman Stewart Baseley said: “Ensuring that customers are happy with their new homes is of crucial importance to homebuilders, especially in the current market.

“While being ever conscious that more needs to be done, we are pleased that our survey results show consistently high levels of achievement across all areas. They demonstrate that developers are building what customers want and doing it in a way that ensures satisfaction in the product.”

Barratt Exeter has reported a strong sales performance in the first part of the year and says its success is down to great locations and products, competitive prices and deals to suit all kinds of buyers.

“We have a number of ways to help our buyers,” said Caroline. “If you’re a first time buyer you could move in for just 70 per cent of the price at selected developments under the HomeBuy Direct scheme, which we operate in conjunction with the Government’s Homes and Communities Agency. Homeowners wanting a larger property could take advantage of our part-exchange service.

“We are offering some of our best ever schemes but they can only be available for a limited period and we are fast running out of stock. I’d advise anyone who’s interested in a great new home to come and talk to us soon.”

Barratt developments in the region include Stockmoor in North Petherton and Festival in Bridgwater.

For further details, visit barratthomes.co.uk.