Water

Ofwat has published its proposals to fine Severn Trent Water 3% of its turnover - a total of £35.8 million - for deliberately providing false information to the regulator and providing a poor service to its customers.

Water watchdog Ofwat is proposing to fine Severn Trent Water a record £35.8 million for providing false data and for poor customer service.

Anglian Water, which includes Hartlepool Water, a leading provider of water and wastewater services in the UK, will provide extended water bill payment services to their 2.5 million customers.

Ofwat’s announcement today that it has rubber stamped Scottish & Southern Energy’s bid to become the first new water and sewerage company to serve domestic customers since the market was privatised 18 years ago, is welcomed by uSwitch.com, the independent online comparison and switching service.

Water watchdog Ofwat has today said that it plans to fine Thames Water over £12 million.

Water companies in England and Wales reduced the amount of water lost to leakage by nearly 160 million litres of water (Ml/d) a day. This is equal to the daily needs of around one million domestic consumers.

Ofwat’s announcement that Scottish & Southern Energy is to become the first new water and sewerage company to serve domestic customers since the market was privatised 18 years ago, is welcomed by uSwitch.com, the independent online comparison and switching service.

South East Water Limited (South East Water) and Mid Kent Water Limited (Mid Kent Water) will be required to make a one-off price reduction to their customers totalling £4 million following the Competition Commission’s (CC’s) inquiry into the merger between the two companies.

Household budgets are set to be stretched even further when planned increases to water bills come into effect on 1st April, taking the average household bill for 2007 to £312. Water customers in England and Wales will see their bills rise by an average of 7% in April.