Family’s dream home is their second from Redrow

With over 96% of its customers saying they would recommend Redrow to family and friends, the company also prides itself on having many repeat buyers.

Among the happy homeowners are second-time customers Claire Oglesby, partner Adam and their children.

Claire was so happy with her Redrow home at Mill Hill in Bingham that when she found out she was expecting her third child and wanted somewhere bigger she didn’t want to move from the development.

Claire explained: “My dad and granddad, who are both builders, recommended Redrow because of its reputation as a quality builder and their expert opinion gave me confidence. Our first Redrow home was perfect so we didn’t need to go elsewhere when we decided to move.

“I’d recommend Redrow without a doubt because their customer care has been brilliant and the site manager is extremely helpful.”

Claire, Adam, and children Amelia, five, Finlay, four, and baby Lily are now settled in a four-bedroom Lynton style home.

Before moving to Mill Hill three years ago the family lived in a 200-year-old cottage. They’re now keen advocates of the advantages of buying new.

“I couldn’t believe the difference in the gas and electricity bills when we moved to Mill Hill,” Claire added.

“And unlike our old home there was no need to worry about maintenance. Knowing that everything was brand new and that our home was covered by a 10-year Buildmark warranty gave me peace of mind.”

Claire and her family aren’t alone in being impressed by Redrow’s commitment to quality and customer service.

Pauline Turnbull, sales director for Redrow Homes (South Midlands) commented: “We’re delighted that Claire and her family are happy in their second Redrow home. Their experience reflects those of many others who helped us retain our five-star rating in the Home Builders Federation’s (HBF) annual customer satisfaction survey for the second consecutive year. The top standard is reserved for companies where over 90% of customers would recommend them to a friend.

“We also won a Gold award following an independent national survey conducted across the UK housing industry by In-house Research, experts in customer satisfaction measurement, market research and training. Again this reflected that more than 96.7% of customers said they would recommend Redrow to others.”

Three, four and five-bedroom homes are currently available at Mill Hill, priced from £174,995.

Situated off Mallow Way, in Bingham, the development is handy for all the amenities of this thriving market town. It’s also close to Nottingham and offers good commuter links to places like Leicester, Newark, Grantham and Lincoln.

To find out how more about Redrow’s family friendly homes, visit redrow.co.uk.