NatWest launches first dedicated Polish bank account in Britain

Today, NatWest brings to market a brand new current account for Polish-speaking customers. The NatWest Welcome Account has been launched specifically to meet the banking needs of Polish-speaking migrants who are new to the UK and is the first bank account where all services are in Polish, including telephone and internet banking as well as a dedicated telephony unit staffed by Polish speakers.

There are approximately 300,000 Polish speakers working in the UK and NatWest conducted extensive research amongst existing Polish-speaking communities. It found that top of their wish list was the need to transfer money to family members in Poland in a cost-effective and secure way so the NatWest Welcome account is in fact two accounts in one.

Not only does it provide Polish customers in Britain with a current account for their day to day needs but it also comes with a Money Transfer Account into which customers are able to transfer funds straight from their Current Account. This then allows a family member or friend in Poland, nominated by the NatWest Welcome Account holder at account opening to withdraw those funds from that account via a cash machine card, also provided by NatWest, from cash machines in Poland or anywhere in the world.

Helen Page, NatWest Marketing Director, said: “The NatWest Welcome Account offers an entirely unique service. The typical Polish speaker in the UK is a young, skilled professional who is here to work hard and save money. Things aren’t always easy when you move to a new country, so NatWest is trying to make life a bit more straightforward by ensuring that banking doesn’t pose an additional worry.

“Our research revealed that new Polish speakers in the UK want the whole bank account package delivered in Polish, not just part of it. With the support of our new Polish Telephony Unit, the NatWest Welcome Account offers a unique level of language support, which none of the other banks offer.

“This straightforward package is perfect for a Polish speaker’s initial banking needs because it provides day-to-day banking and a safe, inexpensive way to send money to family back home.”

The NatWest Welcome Account can be opened by filling in an application form, which can be downloaded from NatWest.com/welcome. Application forms can also be picked up from any NatWest branch or ordered from NatWest’s Polish Telephony Unit on: 0845 2467979. The only form of ID that is required to open a NatWest Welcome Account is a current passport or ID card and proof of employment in the UK.