Royal Bank of Scotland marks 10 years of online banking

Garry Stern, RBS Group Head of Online Banking: “Online banking has completely changed the face of personal and business banking. People’s ability to manage their money is faster and easier. As a result, over the past 10 years we’ve seen an incredible take-up of online banking from people of all ages.

“Today’s 24/7 society has changed working and living habits and expectations. It seems hard to believe that only 10 years ago bill payments were mostly made by phone or cheque, instead of at the click of a button. Being able to have instant information about money has meant increased flexibility, convenience and control - people can travel the world and still keep up to date with their money.”