Skoda scores in Auto Express driver power customer satisfaction
Skoda’s strength in customer satisfaction continues apace, as the results of the Auto Express Driver Power Survey 2006 show. With three cars in the Top Six, Skoda has again impressed the Auto Express team with the results.The new-generation Octavia entered the charts this year at Number Two, the highest new entry in the survey, with an overall rating of 90.78%. The Fabia supermini is in fifth place, an increase of two places from the 2005 survey. The first-generation Octavia remains strong in sixth place, increasing its overall rating to 87.62%.
Skoda UK Director, Chris Craft, is delighted, but not surprised. "We’re very pleased that our customers are so happy with their cars. These results confirm that, at Skoda, we have an excellent combination of high-quality cars, offered at great value through retailers who provide outstanding customer service. Our retailers are part of their local communities and we’re very proud of the work they do for Skoda customers."
More than 46,000 drivers took part in the Auto Express Driver Power Survey. The survey covered 10 key areas including build quality, reliability, performance, comfort and ride and handling.