Happy buyers give new homes top marks
A commitment to building quality homes and delivering high levels of customer service has earned Redrow top marks from home owners in Barton upon Humber.
The latest residents of Fox’s Fold to be surveyed said they 100% satisfied with their homes and said they’d be happy to recommend Redrow.
Patsy Aicken, sales director for Redrow Homes (Yorkshire), commented: “It’s quite rare to get 100% from customers, but at Fox’s Fold seven out of seven home owners told us they were completely satisfied. It’s fantastic news and shows that we have a winning team in Barton. The site manager Kevin Dove recently won a Pride in the Job ‘Quality’ award from the NHBC, while sales consultant David Skelton was our top performer in the last quarter. They both take pride in their roles and strive to ensure that customers can enjoy their new homes.”
The experience of residents of Fox’s Fold reflects those of many others who helped Redrow retain its five-star rating in the Home Builders Federation’s (HBF) annual customer satisfaction survey for the second consecutive year. The top standard is reserved for companies where over 90% of customers would recommend them to a friend.
The developer also won a Gold award following an independent national survey conducted across the UK housing industry by In-house Research, experts in customer satisfaction measurement, market research and training. Again this reflected that more than 90% of customers said they would recommend Redrow to others.
Patsy added: “The customer feedback we’ve received at Fox’s Fold has been excellent and we’re delighted that so many people living there are happy with their homes. The success of the development is due to a combination of the quality workmanship invested in the properties by Kevin and his team, David’s commitment to customer service and the high specification we offer as standard.”
While many of the homes are now occupied, there are still plenty of opportunities for people to move to Fox’s Fold as there’s a good choice of three and four-bedroom homes available with current prices from £129,950.
Located in Tofts Road, Barton upon Humber, Fox’s Fold is close to some beautiful countryside and in a friendly market town, which boasts a traditional high street full of locally owned shops. There are three primary schools within one mile of the development, making it the ideal home for those with children.
For more information about the homes available at Fox’s Fold, visit the development, open Thursday to Monday from 10am to 5.30pm. Alternatively, see redrow.co.uk/foxs.
