CIS appoints RAC Auto Windscreens as preferred supplier

Co-operative Insurance (CIS) has appointed RAC Auto Windscreens as its preferred supplier for vehicle glass repair and replacement.

This unique and innovative contract puts the CIS customer at its heart and will drive high levels of customer service. Awarded for 3 years, it signals further reinforcement of the growing relationship between Co-operative Financial Services (CFS) and RAC, building on the recent 5 year deal that will see The Co-operative Bank provide and service car loans for RAC customers.

Lynn Day, CIS Director of General Insurance Claims said; “CIS places great value on the customer experience and we need to ensure any preferred supplier is able to meet our service level standards whilst also delivering good value for money. We are happy that our partnership with RAC Auto Windscreens will achieve both these objectives.”

Abu Shafi, Director of RAC Corporate Partnerships commented: “I am delighted that CIS has nominated RAC Auto Windscreens as its preferred glass supplier RAC has made significant investment in its glass business to ensure that we can meet the needs or our customers. It is a fantastic opportunity for both companies to work in partnership to deliver excellent customer service.”