NFU Mutual rated as Britain's best car insurance provider

For the third year in a row, insurer NFU Mutual has been rated as Britain's best car insurance provider by readers of Auto Express magazine. In a survey of over 32,000 of their readers, NFU Mutual gained the top overall rating.

The magazine's "Driver Power" survey covered 45 leading insurance providers and readers were asked to rate the companies in four categories - communication, value for money, helpfulness and overall performance. A team of independent number-crunchers then calculated an average score for each company before Auto Express formed the overall ranking.

One of the customers questioned said of NFU Mutual, "The best all rounder I have ever dealt with, good levels of cover, excellent customer service and keen prices."

Not only was NFU Mutual rated first overall, it also came out top for the individual aspects of communication and helpfulness.

Paul Richardson at NFU Mutual said: "We are delighted to have achieved our hat trick and come out top in the Auto Express survey for the third year running. This survey is particularly important because it is voted for by our customers who clearly value personal service, both at the time of purchase and beyond.

"Yet again our combination of excellent cover and service has been a winning one."