Abbey sees highest number of calls since summer 2007 floods

As storms swept the through the UK this week it wasn’t just the wind building in momentum. Abbey Insurance saw its call volumes double with record numbers of people enquiring about their insurance. Claims increased by over 55% per cent – which is the highest level since the summer floods of 2007.

With storms and flooding becoming a regular feature of the UK weather pattern Abbey Insurance advises people to be ever more prepared for the worst.

Abbey Insurance storm and flood advice:

Keep all insurance and important documents in a water tight container
Make sure you have a copy of your insurance hotline telephone number in the event of an emergency
Keep a torch in an easy accessible place should your power be cut
Make sure you know where and how to turn off your water and electricity supply in the case of an emergency
Have your essential phone numbers listed separately to your mobile phone should you not be able to access it
Inform immediate friends and family that you are safe but may need assistance in the coming days
Abbey’s dedicated claims helpline is 08456 000 733

Tony Beckwith, Abbey Insurance said: “Storm damage is upsetting and inconvenient but Abbey Insurance aims to make the process of claiming as stress free as possible and has a dedicated claims helpline on 08456 000733.”

Abbey, whose ‘Peace of Mind’ home insurance has been awarded a five star rating by Defaqto for the fourth year in a row, is recommending that people to ensure they have the appropriate cover for their homes. This is the fourth year running that Abbey has been awarded a five star rating by Defaqto, making it one of only three providers to have achieved this honour.