Can't get no satisfaction? Try Persimmon

Looking for a brand new home and want the inside track on which builder to choose? The sensible option would be to turn to Persimmon Homes West Midlands which boasts the highest customer satisfaction record across Persimmon's 25-strong group of regional companies.

In a customer satisfaction survey conducted from 1st March to 31st May by the Wolverhampton-based housebuilder, 81 per cent of home buyers in the West Midlands rated Persimmon's customer service as very good, stating they would have no hesitation in recommending the company to a friend.

Proud of the results, Dominic Harman, Persimmon's regional managing director, said: "The fact that more than three quarters of respondents said they were very satisfied with their new home and would recommend us to a friend is fantastic news and well above Government targets and expectations.

"Our staff are dedicated in delivering excellent levels of customer service and we will continue to invest heavily in this area to ensure the ongoing development of our quality control processes.

"Our customer satisfaction survey helps us address our relationship with purchasers and this is why we are committed to continually reviewing and listening to our customers to improve our procedures to not only enhance the buying experience, but to help achieve sustained customer satisfaction.

"I would like to thank all departments, staff and contractors for their hard work and commitment as it's the culmination of their fantastic teamwork which has led to these results."

Persimmon Homes West Midlands is currently building new homes in Birmingham, Bridgnorth, Cannock, Darlaston, Erdington, Lichfield, Newport, Rugeley, Smethwick, Stourbridge, Tamworth Telford, Tipton, Shelfield, Wolverhampton and Yardley Wood.

For further information on your nearest development, visit Persimmonhomes.com.