Mercator on a rapid expansion

Philippine Airlines has become the latest customer for RAPID, the integrated solution for airline revenue accounting developed by Mercator, the IT division of the Emirates Group.

The official carrier of the Philippines has opted for the full passenger and cargo revenue accounting package, for which Mercator has already completed implementation.

Patrick Naef, Head of Mercator and Divisional Senior Vice President IT, Emirates Group, said: “Philippine Airlines has been a customer of Mercator's for the last six years when they became the first external customer for our Airline Loyalty product, CRIS. They have continued to be a great supporter of Mercator and we look forward to growing our product portfolio with them.”

Philippine Airlines joins an impressive client list of major carriers for Mercator's RAPID solution, including Emirates Airline, British Airways World Cargo, South African Airways, Qantas, and Malaysian Airlines, accelerating RAPID’s rise as the industry’s foremost revenue accounting package.

Andrew Huang, CFO, Philippine Airlines said: “I would like to convey my sincere thanks to all Mercator staff involved in this project and hope to work with Mercator on other projects in the future. Now that we have RAPID installed, we look forward to seeing significant benefits to our business, especially in terms of efficiency and accuracy. This together with a greater level of accuracy in our financial reporting will help Philippine Airlines continue to grow its revenues and profitability.”

RAPID helps airlines reduce unit cost of revenue accounting through efficient automation of processes and the use of automated data sources, including Mercator’s airline reservations system, MARS. RAPID also performs automatic financial accounting, making sure entries on the financial books reflect the revenue earned by the airline. Swift revenue determination and protection, improved cash flow and the ability to provide quick and accurate information on revenue performance, are RAPID’s key benefits that can help airlines increase productivity and profitability.

RAPID’s modular design means it can be used as a fully integrated system for passenger, cargo and mail revenue accounting. Alternatively, an airline can opt to use the system purely for passenger or cargo revenue accounting. Mercator provides a full package of system and software implementation, system support, training and after sales service to ensure all clients are able to enjoy the full benefits of RAPID.