Flybe voted "Best Low Cost Carrier"

Flybe, Europe’s leading low-cost carrier, has been crowned the top low-cost airline by leading customer insight specialist, The Listening Company, in its latest study of the travel industry and UK consumer booking habits.

The research highlights Flybe’s position as the leading low-cost carrier in the UK and Europe and places Flybe as the fourth most recommended carrier overall, just behind Emirates, P&O and Virgin.

The study asked 8,000 consumers across the UK which carriers, travel agencies and holiday destinations they would actively recommend to others in order to understand customer satisfaction, thus accurately reflecting what travellers think.

The outcome of the survey reflects Flybe’s commitment to providing an efficient, low-cost service for travellers, with customer satisfaction front of mind.

Mike Rutter, Chief Commercial Officer, Flybe commented: “To be recognised as the UK and Europe’s leading low-cost carrier by travellers is a huge achievement and a great honour for Flybe, especially as the research is solely based on customer satisfaction.

“The honour is a testament to the hard work of everyone at Flybe to provide comprehensive, first class customer service to our travellers and we look forward to building on this success and hopefully featuring in the research again next year.”