Protect yourself from used car scammers

With rising numbers of used car buyers being duped by ads for vehicles that don’t exist, and sellers targeted by fraudulent buyers who have no intention of paying for a vehicle, both buyers and sellers both need to be on the look out for scams that could leave them seriously out of pocket. Exchange and Mart invests in security measures to protect anyone buying or selling used vehicles on its site, but reminds people to be on their guard and take some simple precautions.

“At ExchangeandMart.co.uk we want to create a safe online environment for buyers and sellers, but it is also the responsibility of consumers to check out the deal before handing over the cash, or the keys to their vehicle,” says Debra Healy, Digital Director of Exchange and Mart. “There are simple ways for buyers to make sure they know what they’re getting, including carrying out valuation and history checks with reputable providers, and double checking the details provided by the seller.

“While most used vehicle sales go through without any hitches, both buyers and sellers are vulnerable to becoming victims of fraudsters and car criminals. We urge consumers to keep a lid on their excitement when buying or selling a vehicle and remain vigilant to potential scams. If an offer looks too good to be true, it probably is. If you do find a vehicle you would like to buy, we would advise going to see the car in person and taking steps to protect yourself before parting with any money. It may seem like an unnecessary hassle, but it could save you a lot of money and heartache in the long-run.”

ExchangeandMart.co.uk Offers Top Tips for Buyers and Sellers:

For Buyers:

Get a landline telephone number and call the number to check it

Always meet private sellers at their home address and check it matches the V5 document

Examine all the documents and ensure all details match, including the V5 and VIN

Ensure it has a full service history and check the MOT

Conduct valuation and vehicle history checks before you buy

For Sellers:

Thieves posing as potential buyers may ask for vehicle details to fake their own ad. Remember, a real buyer will come and see the vehicle

Beware of emails from abroad offering to buy your vehicle

Get the name, address and telephone number of anyone making an appointment and call them back to verify the number

Don’t let the buyer make copies or take photos of the vehicle documents

Don’t hand over the keys until you have been paid, and always accompany buyers on a test drive