E.ON announces average dual fuel price increase of 3.7%

E.ON has announced that from 18th January 2014 its energy prices for existing standard variable dual fuel customers will be on average 3.7% higher.

For the second year running E.ON has announced an increase later than any other major supplier and has once again shown it is working hard to limit the impact on its customers by announcing a lower average percentage rise than any other major supplier.

Other key customer aspects:

Simpler discounts, greater value: E.ON has changed the way it offers discounts to customers, moving from percentage to pound values. This means that even with today's price rise, around one in four E.ON customers will see lower bills than before. This is simply because the pound value is higher than the percentage discounts some customers would have seen on their bills.

Price Alert: E.ON will automatically tell customers on fixed deals of new cheaper deals if / when they are offered. Customers registered online and on fixed tariffs will automatically be told (via email) of new deals which may offer better value, when they are introduced.
 
Commenting on today's announcement Tony Cocker, Chief Executive, E.ON UK said: "There is no escaping the simple fact that any price rise is unwelcome news for customers.  We know that, which is why we have held off for longer than most of our competitors and worked hard to keep our rise as low as possible.  However, now more than ever, the help we offer our customers, in terms of advice and practical measures, is absolutely vital.

"We have moved quickly to pass on the benefits of changes announced by the Government at the beginning of this week. This means we have reduced the overall level of a rise that is necessary to cover the extra costs we are seeing in some areas, as well as making sure we continue to deliver a sustainable future for all of our employees and maintain our investment in the UK.
 
"Whilst there can be no guarantees, the likelihood of further price rises over the next 18 months caused by an increase in the cost of social and environmental obligations has receded due to the recent action taken by the Government."