Volvo Truck and Bus open state-of-art dealership on Teesside

Volvo Truck and Bus Centre North & Scotland have opened a new, state-of-the-art dealership on Teesside.

The new Dealerpoint handles truck, bus and coach parts and service as well as new and used truck sales. Customers can also book annual tests at the on-site, VOSA-authorised MOT Test bay. To service tanker operators in the region, the workshop meets the latest regulations for all petroleum vehicles.

Located just off the A19 trunk road, adjacent to the Portrack Roundabout at Stockton-on-Tees, the new depot replaces the older facility in Yarm Road Business Park, Darlington. The location is also close to other major routes, including the A66 and is of strategic importance for existing Volvo customers and new customers alike. It is also conveniently located for operators working on the development of the Tees Port project.

Secure access to the Volvo Customer Portal is one of the many innovative services offered to customers of the new Teesside Dealership. This secure internet-based service allows contract and preventive maintenance customers to view details of their account online, together with service schedules, service job sheets and invoices. They can even book inspections and services online and the Customer Portal highlights critical defects.

The new site offers first class security and ease of parking for all truck, bus and coach customers. The emphasis throughout, says Volvo Truck and Bus Centre North & Scotland Managing Director Martin Merrick, is on delivering service excellence to the region’s valued customers.

“Our focus is on fast, efficient service to the highest quality standards,” says Martin,” We have a full staff of highly trained workshop personnel, including Volvo Master Technicians and also Volvo Frontline Bus and Coach Technicians. We have the most up-to-date workshop equipment to offer customers a more efficient turnaround of repairs and maintenance jobs.”

A number of measures have been taken to reduce the carbon footprint of the new facility. These include compliance with the latest standards for Sustainable Drainage Systems (SUDS), rain water collection and filtering. Roof fans blow hot air back to the workshop floor to reduce fossil fuel usage and low energy light bulbs have been used throughout the site.

Volvo Action Service cover is provided 24/7 all year round. Opening hours are 07.00 am to 23.00 pm Monday to Friday and 07.00 am to 13.00 hours on Saturday.