Delivery on Demand: Planet Organic’s delivery service gets the Uber treatment following partnership with Street Stream

The UK's largest organic and speciality food store, Planet Organic, has teamed up with on-demand courier firm Street Stream to offer same-day delivery in precise one-hour time-slots across all London postcodes for the first time.

With over 5,000 products to choose from, millions of Londoners can order anything from natural beauty products and fresh fruit and vegetables to organic smoked salmon and tofu and expect it on their doorsteps the same-day or on a chosen day within a precise 60-minute time-slot.

Street Stream has been dubbed the delivery industry’s answer to Uber, with independent couriers servicing their nearest delivery requests by bicycle, motorbike or van.

The new partnership means Planet Organic customers can place orders as late as 6.30pm on weekdays for delivery before 10pm that evening. On weekends deliveries arranged by 4.30pm are eligible for delivery before 8pm.

Each order is hand-picked by in-store staff at Planet Organic Westbourne Grove and customers will be charged a fixed rate for delivery based on their postcodes proximity to the store. Regardless of which day of delivery or timeslot is chosen, the fixed cost to customers will be either £9.50 or £15 depending on their location. Alternatively, customers can order online and collect their prepared orders from their nearest Planet Organic store free of charge.

In-line with its core brand values, all packaging will be made from 100 per cent recycled materials and for each new order placed, Planet Organic automatically gives preference to bicycle couriers in order to keep the environmental impact of deliveries to a minimum.

Commenting on the new service launch, Peter Marsh, CEO of Planet Organic, says: “Since the first Planet Organic store opened in 1995 we’ve worked hard to offer the best and widest range of organic foods available – but this commitment also extends to ensuring we offer the very best service to our customers both in-store and online.

“More than half of all our online orders come from within London postcodes and so being able to offer convenient delivery of delicious and healthy organic food is something we are delighted to bring to our customers through our partnership with Street Stream.”

James Middleton, founder of Street Stream, says: “Precise time slots and flexible delivery options have become an expectation as customers require more timely delivery options that fit around their lifestyles.

“This expectation has been fuelled by same-day delivery becoming the new industry standard set by big retailers like Amazon and Argos, but there’s no reason why independent retailers can’t compete which is why we started Street Stream. It levels the playing field when it comes to delivery with the delivery process put back in control of retailers rather than left in the hands of a 3rd party delivery company.

“Through our service Planet Organic can vet, rate and pick its own team of couriers trusted to deliver its customers’ orders – and we can’t wait to get started.”