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moneysupermarket.com: Ofgem axes 28 day rule

1st August 2007 Print
Commenting on Ofgem’s decision to axe the 28-day rule, Scott Byrom, utilities expert at price comparison website moneysupermarket.com, said: "This is a disaster for the consumer. Ofgem has stripped any leverage the consumer had and given all of the power to the big six energy providers.

"According to Ofgem, protecting consumers is its first priority – this is clearly not the case here.

"Ofgem goes on to say it promotes competition but this is, without doubt, an anti-competitive move.

"If an energy provider annoys you after a couple of months or a rival drops its prices, you want the power to be able to move, not to be stuck with your provider for a year."