Confused.com: Falling energy prices

Gareth Kloet, energy expert at Confused.com, comments on falling energy prices: "Confused.com urges customers not to become complacent about their energy bills.

“While it's been acknowledged there is a downward trend in wholesale gas and electricity prices, there have been no firm assurances that suppliers will reduce their prices. While positive, optimism for a price drop next year won't help the millions of people who face higher energy bills this winter.

"We know customers want commitment from their energy providers and the rising popularity of fixed and capped tariffs, on Confused.com, reflects this. Customers are keen to protect themselves against the volatility of the energy market.

"There are still very significant savings to be made by switching supplier, opting for an online tariff, paying by direct debit or a combination of these things and therefore customers should shop around in order to get the best deals. Customers may already be with the right supplier, but if they are on the wrong tariff, they could be paying over the odds."