M&S offers foreign currency refund for XL Leisure Group Customers
M&S Money is offering to refund in full foreign currency purchased from M&S by customers who had booked holidays with the XL Leisure Group and are now unable to travel.Customers can take their unused currency into any of the 113 M&S bureau de change until close of business on Tuesday September 23rd 2008 and exchange for the full amount of sterling that they paid for the currency.
Customers must provide proof of foreign currency purchase from M&S and proof of a booking with a company that is part of the XL Leisure Group. The offer is also open to customers who purchased currency from M&S via the internet or telephone.
Fraser Millar, M&S Money Head of Travel Services, said: ‘We sympathise with all those who have lost their holiday and have been unable to make alternative arrangements to travel abroad. By offering to refund the foreign currency in full at the same rate to which they bought it, we are hopefully taking away some of the inconvenience caused to M&S customers.'
Marks & Spencer Travel Money is available at bureaux de change in M&S stores across the country, also by telephone on 0800 363 484 and online at marksandspencer.com/travelmoney