M&S offers foreign currency refund for Sterling Airways customers

M&S Money is offering to refund in full foreign currency purchased from M&S by customers who had booked flights with Sterling Airways and are now unable to travel.

Customers can take their unused currency into any of the 116 M&S bureaux de change until close of business on Friday November 7th 2008 and exchange for the full amount of sterling that they paid for the currency.

Customers must provide proof of foreign currency purchase from M&S and proof of a booking with Sterling Airways. The offer is also open to customers who purchased currency from M&S via the internet or telephone.

Fraser Millar, M&S Money Head of Travel Services, said: ‘We sympathise with all those who have lost their holiday and have been unable to make alternative arrangements to travel abroad. By offering to refund the foreign currency in full at the same rate to which they bought it, we are hopefully taking away some of the inconvenience caused to M&S customers.'

M&S Travel Money - Key Features

Excellent exchange rates and exchange rates updated daily
Over 50 currencies available by phone, and on average 32 currencies available on demand in our Bureau de Change
No commission on foreign currency notes and foreign currency travellers' cheques (1% charge on sterling travellers' cheques)
Commission-free buy-back
M&S in?store bureaux de change open seven days a week, including weekday evenings up to 10.00pm depending on store opening hours
Free delivery on telephone orders of £500 or more (for orders of less than £500 there is a £5 delivery charge)
Fully insured registered post
No cash advance fee and up to 55 days interest-free credit if you pay for your Travel Money using your M&S Credit Card. Typical 15.9%APR (variable). Credit subject to status to UK residents aged 18 or over.
Only notes are bought back in the Bureau, not coins.