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Ryanair launches biggest ever seat sale

9th May 2007 Print
Ryanair, Europe’s largest low fares airline today (Wednesday, 9th May 2007) launched 10 million seats across Europe from just £10 including taxes – its biggest ever seat sale. From today all of Ryanair’s fares will be quoted inclusive of taxes, including the current £10 offer on Ryanair.com.

Ryanair also announced that if passengers find a cheaper fare on the same route with any other airline, Ryanair will pay double the difference between the two fares. Passengers won’t find lower fares than on Ryanair.com – GUARANTEED.

Speaking today, Ryanair’s CEO Michael O’Leary said:

"No airline in Europe beats Ryanair’s fares or our passenger service. Ryanair already delivers Europe’s best punctuality, the fewest lost bags and a no fuel surcharge guarantee. Now we guarantee that Ryanair won’t be beaten on fares either. Find cheaper and we will pay you double the difference.

"We urge all passengers to log onto Ryanair.com immediately to snap up any of our 10 million seats from £10. You won’t find cheaper anywhere else. That’s guaranteed".

* Find cheaper than Ryanair with any other airline and they will five you “double the difference” between Ryanair’s fare and the competitor’s fare. See Ryanair.com for details of Ryanair’s price guarantee. Terms and Conditions apply.

* Terms and Conditions

This offer is valid only for return flight bookings made on Ryanair.com between Wednesday 9th May to Tuesday 12th June 2007 inclusive.

Should a passenger find a cheaper return fare on a qualifying route with another airline than the quoted Ryanair fare for that itinerary, then Ryanair will pay "double the difference*" between the air fare paid to Ryanair and the lower fare quoted on another carrier.

The return fare quoted will include all mandatory taxes, fees and charges, but will exclude credit/debit card fees, baggage fees, web check-in/priority boarding fees or any other optional fees.

In order to qualify for the "double the difference*" guarantee, a passenger must book a return flight on Ryanair.com and then submit the claim using the attached form (English only) to priceguaranteee@ryanair.com within 1 hour of making the booking.

Should a claimant for any reason fail to submit the claim form within 1 hour of making the booking on Ryanair.com, then that claim will be deemed as late and will be disregarded for the purposes of this promotion.

Claims will only be accepted where both the departure times of the competitor airline flights are within 1 hour of the original booked Ryanair flight departure times.

A screen print of the competitor’s offered fare (including all mandatory taxes, fees and charges) must be emailed with the claim form. Ryanair will then verify the "competitor fare" within 1 hour of receipt (only during office hours: 9am-5pm Monday to Friday). If the ‘competitor fare’ cannot be verified on the internet then the claim will be invalid.

Claims can only be made for flights there this is a direct city pair comparison. This includes only airports that have the same city designation as defined by IATA (International Air Transport Association). For example, claims will be accepted from competitor flights operating to/from the five IATA designated London Airports (Heathrow, Gatwick, Stansted, Luton and City) and the designated airports in Glasgow which are Glasgow International and Glasgow Prestwick. Claims will not be accepted where flights are departing to/from city airports that are not IATA designated e.g. Girona and Barcelona’s El Prat Airport

Once the claim has been verified by Ryanair staff, the claimant will be notified by email within 24 hours (Monday to Friday) of the acceptance or rejection of their claim. In the case of successful claims, the relevant "double the difference*" sum will be processed within 5 working days to the credit/debit card account provided at the time of booking.

Ryanair’s decision in relation to all claims will be final.

Ryanair reserves the right to amend or discontinue this promotion at any time by giving 24 hour notice to that effect, at its sole discretion.

*In the case of successful claims, Ryanair will pay the passenger double the difference between any competitor’s lower return fare and Ryanair’s quoted return fare for the same itinerary (see above). Each claim will be subject to a maximum cap of €100 (GBP £70) or local currency equivalent per return passenger journey. Therefore where the difference between Ryanair’s return fare and the cheaper competitor fare exceeds €50 (GBP £35) or local currency equivalent, the maximum amount payable by Ryanair in such cases.