Hi tech gadgets and in-car innovations bring new challenges

Electrical faults are the cause of eight out of 10 warranty claims being made on modern cars, reveals Mondial Assistance, UK motor manufacturer warranty services provider.

“The changing profile of motor warranty claims over the last decade reflects technological advancements, with mechanical related faults far less prevalent today,” explains Liz Grindell, Warranty Manager for Mondial Assistance. “For example, analysis of warranty claims from 2000 shows that faulty air conditioning units featured heavily, where today they are far more infrequent. Air conditioning was considered a luxury item back in 2000, fitted only to prestige cars, however they are now a standard fit and as such have become an item that’s tried, tested and developed to ensure it doesn’t fail.”

“Although the impressive engineering developments within the motor industry have resulted in more robust, reliable vehicles protecting car owners from unexpected repair costs, things can still go wrong. i-Pod connectors, rear seat entertainment systems and parking assist technology are examples of the great innovations fitted to today’s vehicles, which is why warranties need to evolve too.”

Mondial Assistance Top 10 Warranty Claims In 2008

Electrical Fault - Coolant Temperature Sender
Electrical Fault - Brake Light Switch
Leaking Radiator
Electrical Fault - Ignition Coil
Electrical Fault - Exhaust Emissions Monitor
Electrical Fault - Electric Fan
Electrical Fault - Lambda Probe
Front Wishbone Mounting Torn and Broken
Electrical Fault - Throttle Valve Housing
Electrical Fault - Glow Plug