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Don't settle for any old energy tariff

30th September 2009 Print
During last year's unprecedented price rises which saw average energy bills rise by a staggering 42%, 1 in 5 customers opted for a fixed rate deal - a fantastic move for those that wanted to shield themselves from rising prices.

But, with wholesale energy prices now falling and many fixed rate tariffs having ended recently or maturing shortly, customers should be considering what to do next, as soon as possible.

In the past, the normal default tariff for customers coming to the end of a fixed price, has been the costly standard tariff. However, Scottish Power and E.ON have opted for alternative tariffs for their customers, and the former will impose a £50 exit fee for anyone on a dual fuel tariff, if they have not opted to switch elsewhere by 15 October. This could set a precedent, which means that it's more important than ever for customer to know what they will be switched into if they do nothing at the end of their fixed term and what they could move to instead.

Gareth Kloet, head of utilities at Confused.com says "Standard tariffs are bad enough as they are approximately 13% higher than the best online tariffs. But Scottish Power has made their default tariff a capped one with a £50 penalty to be paid if customers try to switch at a later date. Those whose tariffs recently matured at the end of August, have until 15 October to choose another tariff, either with Scottish Power or someone else, otherwise they will be trapped.

"Those savvy customers who fixed their energy bills last year, now need to make another decision about what to do in order to continue to save money. Luckily there are a number of very competitive tariffs currently available. Customers should check these out immediately so that they are ready to switch to a cheaper tariff when the term comes to an end and the exit penalties no longer apply".

"Customers should shop around to find the most appropriate tariff currently available. This will depend on region and specific consumption and whether customers wish to find another fixed rate tariff or would prefer a discounted variable tariff, chose dual fuel, or pay by direct debit etc.

"The easiest way to shop around is via an accredited comparison site like Confused.com, which will show all tariffs available in the market and therefore make it quick and easy to pick the most appropriate tariff for your individual needs. And once you've made the switch online, your new energy supplier will do all the hard work for you during the changeover."