npower takes the sting out of switching

Gareth Kloet, Head of Utilities at Confused.com comments on npower's new fixed tariffs: "In the wake of Ofgem's report that suggests consumers will see further rises in prices from the ‘big six' energy providers in the future, it is pleasing to see one of them respond with new competitive fixed rate tariffs.

"These tariffs could be ideal for those who are worried about rising prices but would like the flexibility to be able to switch again if any more suitable offers come about, as providers continue to tinker with tariffs to win business.

"The two new fixed tariffs, Go Fix and Go Fix XL, are certainly competitive, especially for households with higher consumption. And, in a surprise move that will be appealing for savvy switchers, there are no cancellation fees for those wishing to switch before the term end in December 2010.

"Creative tactics like this are surely a result of an industry acknowledging that consumers are now willing to take control of their energy bills and look for the best deal. In order to see more benefits like this introduced to the market, consumers need to continue shopping around and demonstrating that they are not afraid to take their business elsewhere. The best, most efficient way to do this is by using an accredited price comparison site."