M&S offers foreign currency refund for Flyglobespan customers

M&S Money is offering to refund in full foreign currency purchased from M&S by customers who have booked flights with Flyglobespan and are now unable to travel.

The airline's parent company, Globespan, went into administration on Wednesday 16th December, with all flights cancelled and around 4,500 passengers still in Spain, Portugal, Cyprus and Egypt.

M&S Travel Money customers can take their unused currency into any of the 122 M&S bureaux de change until close of business on Saturday 9th January 2010 and exchange it for the full amount of sterling that they paid for the currency.

Customers must provide proof of foreign currency purchase from M&S and proof of a booking with Flyglobespan. The offer is also open to customers who purchased currency from M&S Money via the internet or telephone.

James Yerkess, Head of M&S Travel Money, said; "We sympathise with anyone who has lost their holiday and have been unable to make alternative arrangements to travel abroad.  By offering to refund foreign currency at the same rate they bought it for, we hope to alleviate some of the inconvenience our customers have experienced".

M&S Travel Money

Exchange rates updated daily
Over 50 currencies available by phone, and on average 32 currencies at bureau de change
No commission on foreign currency notes and foreign currency travellers' cheques (1% charge on sterling travellers' cheques)
Commission-free buy-back
Only notes are bought back in the Bureau, not coins
M&S in-store bureaux de change open seven days a week, including weekday evenings up to 10.00pm depending on store opening hours