Consumer Focus: npower price cut

Responding to today's npower price cut announcement, Audrey Gallacher, energy expert at Consumer Focus said: ‘npower customers will be pleased that they are next for a price cut. But the days of cut throat price competition seem a distant memory. All suppliers now cut by almost identical margins within days of each other. There are no sprinters in this race, all we have are long distance trudgers desperate to stay in the safety of the pack.

‘These are very different companies, with different buying strategies but the response is the same. All signs of competition are absent in this sector. We need to revive the market and a Competition Commission referral seems the best option.'