Mondial top assistance provider

Mondial UK reinforces its place as one of the best assistance providers in the UK in this month’s issue of What Car? The magazine examined various manufacturers new vehicle warranty and assistance schemes and Jaguar came first. Mondial has worked with Jaguar for several years providing this support. However, not only does Mondial provide roadside assistance for the top spot on the What Car? survey, in fact, 7 out of the top 8 manufacturer warranty and assistance packages are provided by Mondial UK.

Simon Cook, General Manager Automotive at Mondial UK, comments, “The What Car? investigation is a real reflection of the strength of our branded bespoke roadside assistance services. In the current challenging climate, manufacturers need to differentiate their own brand by offering distinctive and quality products. Aftersales care is a key part of this, and a specialist roadside assistance service helps encourage customer loyalty and retention.”

Mondial aims to create an added value service to match and exceed customer demand. They know their clients’ products must be competitively priced, provide excellent value, and that they must be supported by the dealer network to sustain a competitive advantage.

Simon concludes, “We are delighted that we dominate the programmes in the investigation. There is now an established list of major manufacturers benefiting from Mondial’s industry expertise and an ongoing focus on customer service excellence. We continuously work closely with manufacturers to develop and enhance their assistance services for the needs of its customers. A growing list of manufacturers are relying on us to deliver that crucial mark of distinction on a Pan-European basis, illustrating the development of Mondial’s position as one of the UK’s leading providers.”