L&G improve application process for Income Protection Plan

Legal & General has made significant changes to its Income Protection Benefit medical evidence limits to improve the application process for customers.

The changes, effective from 9th January, mean that fewer customers will need routine medical evidence as part of their application process allowing for quicker underwriting decisions, and more policies able to be put on risk automatically.

The changes include the following:-

General Practitioners Reports (GPR's) and Exercise Electrocardiagrams removed as a routine evidence requirement for Income Protection.

Telemedical interviews introduced for all age ranges where routine evidence is required.

Reduction in the number of age bands from five band s to three.

Commenting on the new limits, Russell Whitworth, Underwriting and Claims Director for Legal & General said, " I am delighted that we have agreed these new limits. We are continually reviewing and challenging our requirements in order to improve the process for customers. Telemedical interviewing or nurse screening examinations will give us the same results but more quickly than having to obtain a full GPR, so we have removed the need for a GPR from our Income Protection limits. This improves efficiency and speed of completion which is good news for both advisers and customers."