Home Phone
Talk's not cheap as home phone giants hike prices
At the beginning of October, two of the UK's largest home phone companies will raise their prices - and for some customers this will be the second price jump this year. uSwitch.com, the independent price comparison and switching service, is urging consumers to beat the forthcoming price hikes by ensuring that they are on the most cost effective call plan.
Home phone users pay extra for paper bills and paying by card
In a year of pay freezes and spending cuts, home phone customers have been spared no mercy with inflation-busting rises to line rental, call charges and connection fees.
End of cheap home phone calls?
Ernest Doku, communications expert at uSwitch.com, says: "Where BT goes, competitors normally follow, so it was only a matter of time before another company made a move and announced an increase.
Homephonechoices.co.uk achieves Ofcom seal of approval
Homephonechoices.co.uk, home phone comparison site, has been awarded Ofcom accreditation for its price comparison calculator - the first dedicated home phone comparison site to be awarded Ofcom's coveted seal of approval.
New help to resolve phone and broadband complaints
In 2009, approximately 3 million consumers failed to resolve complaints with their phone and broadband provider after 12 weeks, despite a free Ofcom-approved resolution service being available to them from one of two providers - CISAS and Otelo.
Customers deserve more than bully-boy tactics
The news that BT will hike up the phone bills of customers who do not sign up to a 12 month contract shows that the company favours the stick over the carrot, says uSwitch.com.
Recent BT price increase
Michael Phillips, product director of Homephonechoices.co.uk comments on BT's pricing increase announcement: "It's disappointing to see the country's largest home phone provider raise line rental charges and call setup and daytime rates; bills should be getting cheaper given the current state of their customers' finances and with a ‘double dip' in the economy looming on the horizon.
Cheaper charges for UK consumers to end phone contracts
Charges that consumers face for leaving their landline phone contracts early will be cut by as much as 85 per cent, Ofcom have announced.
Ofcom cuts charges for contract termination
Commenting on Ofcom's decision to cut charges that consumers face for leaving their landline phone contracts early, Mike Wilson, mobiles and broadband manager at moneysupermarket.com said; "This is great news for landline and broadband customers.
Skype from your large screen TV in High Definition
Now Panasonic HDTV* owners can make free Skype-to-Skype calls from their large screen TV, which means they can see family and friends on a large screen from the comfort of their living as they talk to them.
‘Off peak’ redefined as Sky and Talk Talk follow BT
Confused.com is warning Sky and Talk Talk customers that calls between the hour of 6pm and 7pm will no longer be free after the Bank Holiday weekend (June 1 2010) as Sky and Talk Talk follow BT's lead in changing the start time of its evening off-peak period.
It’s good to talk, but only after 7 o’clock
First BT, then TalkTalk - and now Sky. The third of the four major phone companies has announced plans to change the times of off-peak calls from 6pm to 7pm. From 1st June, any Sky Talk customer that makes a weekday call between 6pm and 7pm will be charged at the daytime rate, which is being increased by 12%.
Panasonic launches new family home phone
Panasonic has launched the KX-TG611, the hardworking family phone, featuring improved talk quality with its “clear sound” technology and 18 hours worth of talk time.
Home phone customers wasting millions on line rental charges
A recent survey by Homephonechoices.co.uk of over 8,000 consumers has revealed that 53% of British home phone customers haven't switched line rental provider in the last five years, indicating that they are likely to be paying over the odds for their home phone packages.
Customers vote against phone giants
The home phone industry is paying the price for its ever-increasing call charges and poor customer service.