‘Kia Advance’ achieves QAA stamp of approval

Kia Academy, the dealer training division of Kia Motors (UK) Limited, has achieved the highest stamp of approval from IMI Awards for their non-technical dealer training programme.

The programme, known as Kia Advance, earned IMI Awards QAA (Quality Assured Award) following a rigorous audit by IMI Awards which was completed earlier this month.

Ian Goswell, Dealer Training Manager at Kia Motors (UK) Limited commented on this latest achievement: “We are proud that in just one year the Kia Advance programme has done so well. We have worked hard to develop the perfect programme and so far have trained over 550 delegates. As our training continues we can now offer QAA certificates to delegates achieving a pass mark of 80% or more.”

Tracey Drake is one example of Kia’s successful training programme. She attended the Service Management workshop and as a result has progressed to a new role as Customer Service Manager. Tracey’s manager, Graham White said: “as a result of the training, Tracey seems more receptive to changes and forward planning. She also understands the business and the requirements of her role in more depth. In all, the training has proved very beneficial to the department.”

The Kia Advance curriculum has been developed by automotive learning and development experts rts in conjunction with Kia Motors. Their Managing Director, Richard Wells, states: “We are delighted to be working with Kia Motors. The results prove the business benefits of learning and development.”