Brits biggest bugbear - boiler breakdown

What could be more annoying than having your car clamped, losing your keys or being stuck in a traffic jam? According to a nationwide study of Brits, it’s your boiler breaking down.

With icy polar winds and snow predicted for this week, research conducted by npower hometeam 50 shows that 37% of homeowners feel that a boiler breakdown would be the most annoying disruption to daily life. That’s compared to 18% who would curse having their car clamped, 13% who would lose it over misplacing their keys and just 6% who would get in a jam over being held up in traffic.

Even though boilers are often the most expensive item in the home, 59% of homeowners do not have any sort of boiler cover, leaving them with no fallback should their system give up the ghost this winter.

Richard Cotton, head of sales for npower hometeam, comments, “Many homeowners don’t give a second thought to their boiler until the cold weather kicks in, but as our research shows, having your boiler pack up can be one of the most annoying things you can experience as a homeowner.

“With no heating or hot water, you end up having cold showers and boiling water on the stove, which nobody wants to happen, especially during the winter.

“From just £10.50 a month you can buy yourself peace of mind should anything go wrong, with npower’s hometeam 50 boiler cover, just as you would do with your other household possessions. Homeowners should also bear in mind this week’s news that more and more rogue traders are taking to the streets offering home improvements as the winter sets in, whereas npower hometeam is a trust worthy service that customers can rely on to provide red carpet service whenever you need us.”

hometeam 50 Boiler Care Flexi (hometeam 50) is billed as the fairest boiler care product giving money back to customers if they don’t use the service. If consumers don’t call out npower’s hometeam to work on their boiler during the 12 month care plan npower will automatically return 50% of the annual cost on their year anniversary.

hometeam 50 also includes an annual boiler service, usually worth £74.

hometeam 50 is priced exactly the same as British Gas’ Homecare Flexi 100 at £10.50 a month with a fixed fee of £50 per repair, and offers the same service – save for one important difference – npower’s 50% No Call Out Cash Back.

For further information on hometeam 50, visit npower.com/boilercare.