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Boarding’s a breeze for Delta Elite customers

12th December 2007 Print
Elite customers flying Delta Air Lines within the United States now have a dedicated lane at each airport gate allowing them priority boarding anytime during the process – not just when their zone is called.

The new lanes, called Breezeway, recognize Delta’s best customers for their loyalty and give them priority boarding at airports across Delta’s U.S. network.

Joan Vincenz, Delta’s managing director of Global Product Development, said the dedicated lanes mean Delta’s Elite customers never have to wait in line behind other zones to access the jet way. With the Breezeway lane they go to the front of the line where Delta representatives will priority board them.

“For our most loyal and frequent customers, a better flying experience is all about comfort and convenience,” said Vincenz. “With Breezeway, our premium customers don’t have to rush a last-minute business meeting in the Crown Room Club or end a conference call before they board.”

Breezeway is available to any First Class, Business Class, BusinessElite, SkyMiles Silver/Gold/Platinum Medallions, SkyTeam Elite and SkyTeam Elite Plus customers. The lanes are marked by special red signage and blue carpet, and are located throughout the United States in cities served by Delta. Breezeway lanes will continue to expand through early 2008 in Canada, the Caribbean, Asia, Europe, Latin America, and destinations served only by Delta Connection.

Customers can check in for flights, print boarding passes and check flight status at delta.com.