EVA Air leads the way in Economy Class

Participating passengers were surveyed by telephone, email questionnaires and through Skytrax’s website during an 11-month period. Respondents rated airlines’ class categories on cabin comfort, including cleanliness and amenities, airport and cabin-staff service. The survey examined the smallest details of air travel, asking passengers about inflight safety procedures, catering and onboard shopping as well as specifics relating to seats and service. The overall survey listed more than 170 airlines.
EVA Air was one of the first in the industry to create a distinctive premium economy cabin in-between economy and business and to give its passengers an attractive, affordable and very comfortable travel option. The airline launched this innovative cabin on its first flight to North America in 1992 and further upgraded the cabin as Elite Class in 2005 with the launch of its first brand-new Boeing 777-300ER. EVA’s Elite Class is comparable to many domestic carriers’ business class in service, comfort and amenities, yet typically costs only about 25 per cent more than the price of economy.
As early as 1992, every one of EVA’s premium economy passengers had individual, adjustable, seatback-mounted entertainment systems. Today, the personal touch screen audio/video on demand (AVOD) entertainment systems in Elite Class have expanded 8.4-inch touch-screens offering movies, features, music, video games and shopping.
Fully adjustable ergonomic seats in Elite Class are 18.5 inches wide and have a roomy 38-inch pitch. They also have leg and footrests, moveable headrests, tray tables that fold into extra-wide armrests and added conveniences such as personal coat hooks.
For more information on EVA Air visit evaair.com.
For more information on Skytrax World Airline Awards visit worldairlineawards.com.