Delta-Northwest merger brings enhanced service
Customers travelling with Delta Air Lines on international flights now enjoy the same in-flight experience on both Delta and its subsidiary, Northwest Airlines - the latest sign that Delta and Northwest are now one.As part of its $500 million investment to integrate the two airlines, Delta this month is standardizing its international offerings available on all long-haul aircraft featuring a BusinessElite cabin (the former "World Business Class" on Northwest aircraft).
For travelers flying in the international economy cabin, that means complimentary beer and wine throughout flights operated by Delta and Northwest. Spirits, including Delta's signature cocktails by Rande Gerber, also are available for $7 each. Additionally, on flights longer than 3,800 miles customers in the economy cabin receive an upgraded hot breakfast.
BusinessElite customers on both Delta- and Northwest-operated flights enjoy signature selections created by Delta's celebrity chef Michelle Bernstein, whose June menu includes Roasted Chicken a l'Orange and Ricotta and Basil Fettuccine. A selection of wines chosen especially for Delta by master sommelier Andrea Robinson also is featured. Other amenities BusinessElite customers already enjoy include an oversized pillow and duvet.
Additional enhancements are planned for the BusinessElite cabin over the coming months, including a new amenity kit featuring products from Greek-based skincare brand, Korres Natural Products. Established in 1996 out of Greece's oldest homeopathic pharmacy, Korres today offers advanced natural formulas that deliver maximum results. Yoghurt Moisturizing Face Cream and Shea Butter Lip Balm Korres products will be offered exclusively in Delta's onboard kits. Korres Basil Lemon Hand Lotion and Hand Soap will be available in lavatories on all Delta- and Northwest-operated flights later this year.
"June marks another major milestone in our merger with Northwest as we introduce high-quality products on board Delta and Northwest aircraft operating internationally," said Joanne Smith, senior vice president of In-Flight Service. "We continue to bring together the best of both airlines to create one best-in-class experience for customers traveling with us worldwide."
In late March, Delta combined products for customers traveling on all Delta- and Northwest-operated domestic flights to include expanded first and economy class food offerings, Rande Gerber signature cocktails, in-flight entertainment, and the new Sky in-flight magazine, which was introduced on April 1.